Refund & Return Policy

At Asvira Pharmaceuticals, we take great care in ensuring the quality of our products. Please review our policy below regarding returns and exchanges.

No Returns or Exchanges

We do not accept returns or exchanges on any products unless the item is received in a damaged condition.

Important Notice for In-Store Purchases

If your product was purchased through one of our authorized distributors or retail partners, please contact the original point of sale directly. We are unable to process returns or address issues for purchases made outside of our official online store.

Online Orders Only

If your product was purchased through our official online store, all communication regarding order issues must be conducted via email. In-store employees are not authorized to process returns or handle online order inquiries.

Damaged or Defective Products

Please inspect your order upon delivery. If you receive a damaged or defective item, contact us immediately at [asvirapharmaceuticals@gmail.com] with your order details and supporting photos. We will promptly assess the situation and work to resolve the issue.